January 8, 2009

The Twitter fail whale has resurfaced

I’ve had a multi-week service saga trying to get my Dell desktop computer fixed. So I Twittered about the fact that my last email on the matter of multiple freezes/cold reboots per day hadn’t been answered for 3 1/2 days.  A Dell representative almost immediately messaged me.  Then, like so many service representatives, he asked me to repeat what I’ve said many times before (only now 140 characters at a time).

Except I couldn’t get the direct message through for a while, because I ran into the Fail Whale.  Nor is that my first recent encounter with same.

If Twitter goes back to being maddeningly unreliable, I will likely go back to living without it.

After multiple weeks with a malfunctioning computer, I am NOT in the mood for even petty problems like this.  Arggh …


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