October 5, 2007

Text mining applications as per Attensity and Clarabridge

Besides asking them technical questions, I surveyed Attensity and Clarabridge last week about text mining application trends, getting generously detailed answers from Michelle De Haaff of Attensity and Justin Langseth of Clarabridge. Perhaps the most important point to emerge was that it’s not just about particular apps. Enterprises are doing text mining POCs (Proofs of Concept) around specific apps, commonly in the CRM area, but immediately structuring the buying process in anticipation of a rollout across multiple departments in the enterprise.

Other highlights of what they said included:

All this isn’t too different from what I posted back in July, but I think text mining application trends is a subject that bears frequent revisiting.

Comments

3 Responses to “Text mining applications as per Attensity and Clarabridge”

  1. Text Technologies»Blog Archive » Business Objects-Inxight update on October 17th, 2007 3:24 pm

    [...] I asked about areas of commercial application traction, answers were similar to those I got from Attensity and Clarabridge, but not quite the same. [...]

  2. Jean-Francois on February 12th, 2008 10:40 am

    Good morning Curt,

    You’re probably aware by now of the new Open Calais free service offered by Reuters. Any idea what’s the catch? A free service… In small font, they state that “You understand that Reuters will retain a copy of the metadata submitted by you or that generated by the Calais service. By submitting or generating metadata through the Calais service, you grant Reuters a non-exclusive perpetual, sublicensable, royalty-free license to that metadata.”

  3. Robert Elleny on February 24th, 2008 2:08 pm

    “What’s the catch”? – Nothing. They’re right upfront (and not in a small font I might add) that they are going to retain the metadata. Personally, I’m happy to see something springing up that could slow the Google juggernaut. If these guys can build the world’s largest metadata repository and help people get value from it – more power to them. Unlike Google – they 1) only retainthe metadata, 2) don’t go and grab it from your site without permission.

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