Comments on: Attensity update updated http://www.texttechnologies.com/2008/06/16/attensity-update-updated/ Understanding technology ... in both senses of the phrase Thu, 19 Jan 2012 17:11:01 +0000 hourly 1 http://wordpress.org/?v=3.0.3 By: Attensity update | Text Technologies http://www.texttechnologies.com/2008/06/16/attensity-update-updated/#comment-52520 Attensity update | Text Technologies Fri, 24 Oct 2008 04:29:27 +0000 http://www.texttechnologies.com/?p=240#comment-52520 [...] one question to sales chief Jeff Johnson. The business trends story remained the same as it was in June: The sweet spot for new sales remains Voice of the Customer/Voice of the Market, while [...] [...] one question to sales chief Jeff Johnson. The business trends story remained the same as it was in June: The sweet spot for new sales remains Voice of the Customer/Voice of the Market, while [...]

]]> By: Curt Monash http://www.texttechnologies.com/2008/06/16/attensity-update-updated/#comment-42994 Curt Monash Wed, 18 Jun 2008 22:49:12 +0000 http://www.texttechnologies.com/?p=240#comment-42994 Seth, I meant what I said. David just misspoke, which is OK as he doesn't represent himself as being deeply knowledgeable about customer base details. CAM Seth,

I meant what I said. David just misspoke, which is OK as he doesn’t represent himself as being deeply knowledgeable about customer base details.

CAM

]]> By: Seth Grimes http://www.texttechnologies.com/2008/06/16/attensity-update-updated/#comment-42978 Seth Grimes Wed, 18 Jun 2008 20:40:17 +0000 http://www.texttechnologies.com/?p=240#comment-42978 It's Clarabridge that quotes 50% SaaS. I look for SaaS to be really, really healthy in this space for reasons not found in other IT sector. Specifically: 1) Much/most of the information of concern to folks doing Voice of the Customer, Voice of the Market, and CI work is on the Web. There's no security worry, whether well founded or not, about sending corporate data "outside the firewall." 2) Firms providing VOC, VOM, and CI capabilities can have a process once, sell many times model for Web-harvested data and associated analytical capabilities. Seth It’s Clarabridge that quotes 50% SaaS.

I look for SaaS to be really, really healthy in this space for reasons not found in other IT sector. Specifically: 1) Much/most of the information of concern to folks doing Voice of the Customer, Voice of the Market, and CI work is on the Web. There’s no security worry, whether well founded or not, about sending corporate data “outside the firewall.” 2) Firms providing VOC, VOM, and CI capabilities can have a process once, sell many times model for Web-harvested data and associated analytical capabilities.

Seth

]]> By: Attensity update | Text Technologies http://www.texttechnologies.com/2008/06/16/attensity-update-updated/#comment-42853 Attensity update | Text Technologies Tue, 17 Jun 2008 03:42:48 +0000 http://www.texttechnologies.com/?p=240#comment-42853 [...] About 50% of Attensity’s commercial customers take the technology on a SaaS basis, including some of the biggest ones. I didn’t know that, but thought I’d ask after discovering how important SaaS is to Clarabridge. While Attensity apparently introduced a “new” SaaS offering earlier this year, in fact some of Attensity’s largest customers have always been on SaaS.  Edit:  Actually, that 50% figure is overstated. [...] [...] About 50% of Attensity’s commercial customers take the technology on a SaaS basis, including some of the biggest ones. I didn’t know that, but thought I’d ask after discovering how important SaaS is to Clarabridge. While Attensity apparently introduced a “new” SaaS offering earlier this year, in fact some of Attensity’s largest customers have always been on SaaS.  Edit:  Actually, that 50% figure is overstated. [...]

]]>